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SocialScore - Fintech Customer Intelligence Layer

SocialScore's Fintech Customer Intelligence Layer turns a single email or phone number into 500+ real-time signals for digital lenders, banks and payment companies. Pricing starts at about €1 per verified profile, with volume pricing above 10,000 checks a month. A free demo and 500 free identity checks are available from SocialScore (DSNTech LTD, Sofia, Bulgaria).

The Fintech Customer Intelligence Layer - SocialScore

You approve applications in seconds.
You still don't know who's asking.

The Customer Intelligence Layer that verifies, signals, and personalizes before the form is even submitted - faster onboarding, fewer synthetic identities, less fraud loss.

−24pp
manual review, same volume
Reference result, digital lender at 10,000 applications/month - 3 full case studies inside.
1 API call
500+ signals
under 5 seconds
SocialScore.io - DSNTech LTD, Sofia, Bulgaria01 / 17 - FINTECH
The Problem

Every extra field costs you the applicant.
Every missing signal costs you the bad one.

That's the whole tension of fintech onboarding. In Europe, 68% of consumers have abandoned a financial-services application in the past year (Signicat, 2025), and banks worldwide report losing clients to slow onboarding (Fenergo). Document re-upload alone triples the odds someone leaves.

⚡

Identity, risk, marketing, and support usually run on different knowledge of the same customer. SocialScore gives every one of your systems the same signal - one customer, understood the same way everywhere. You take the ID data. We hand you the context.

What that costs, sector by sector

Digital Lender

Genuine new applicants get stuck in manual review because there's no way to tell them apart from a fraud ring at the door. Marketing spend chases the wrong lookalikes, and review teams burn hours they don't have.

Bank

We give banks the context to understand who is applying in real depth - the same signal that speeds up onboarding, sharpens cross-sell targeting, and carries through to every later channel.

Payments / Card Issuer

Every re-uploaded document triples the odds this applicant finishes onboarding somewhere else - and every hour spent re-checking a good customer is an hour not spent acquiring new ones.

Payments Provider

Instant onboarding means fraud has to be caught in seconds, not days - and the same instant window leaves no time to target the offer to who's actually buying.

The Problem02 / 17 - FINTECH
Same Root Cause, Every Sector

Everyone wants AI-driven onboarding.
Nobody has context to onboard safely.

This isn't only a lending problem - it's the problem underneath every automated onboarding decision fintech has bought. Your onboarding flow, your fraud rules, your KYC checks all guess, because none of them know who's actually on the other side of the form.

📉

Everyone chases onboarding speed

Without external signals, faster onboarding means waving genuine and fraudulent applicants through at the same rate, because nothing tells them apart.

🤖

Everyone is adding AI decisioning

An onboarding flow with no context treats a first-time applicant and a fraud ring exactly the same way. That's the default, not a bug.

🕵️

Everyone fears synthetic identity

But nobody can tell in real time who's behind the form - real applicant, bot, or a fabricated identity built for fraud.

SocialScore is the layer that answers who this is - before your onboarding flow, your KYC checks, or your fraud team has to guess.
Knowing that upfront isn't just safer - it's less work. Every team downstream spends less effort chasing the same applicant twice.
Cross-Sector Context03 / 17 - FINTECH
The Solution - Three Layers, One Platform

Your stack checks the document -
we show who is behind it.

SocialScore enriches an email or phone into 500+ external signals on digital presence, identity consistency and human-or-bot, so onboarding gets faster, synthetic identities stand out and marketing targets real people. Signals only: no score, no verdict.

LAYER 1

Pixel Data Layer

What Happens On Your Site

Sessions, behavior, device, traffic quality, applications and product choices from every visit, with human, AI agent and bot classification before the form is submitted.

Human / Agent / Bot classificationTraffic Quality by channelApplications & Product MatchSession Risk signals
LAYER 2

Data & Signals Engine

What We Collect & Enrich

Email + phone + country → 500+ signals, under 5 seconds. Your own application data can feed it too, not just email and phone.

AI Customer PersonaDigital FootprintCustomer ExplorationLocal OSINT: 150+ regional databases
LAYER 3

Software & Capabilities

What You Do With The Data

Works on our signals, or entirely on your own data: applications, channels, your own segments. Use us purely as software, if that is all you need.

Growth EngineIntelligence EngineSegmentation & Audience Tools
🧩

Your core banking system, LOS, and KYC/AML stack stay exactly where they are. SocialScore feeds the tools you already run with the context they were missing - it never makes a decision for you.

The Solution04 / 17 - FINTECH
How It Works

From an email address, phone, or web visit to a
verified applicant profile

STEP 1

Define the group

Top applicants, dormant accounts, new leads - any segment you choose.

STEP 2

Enrich & profile

500+ signals per identity, under 5 seconds. Batch mode for full lists.

STEP 3

Segment & predict

Behavioral segments matched automatically from external signals.

STEP 4

Act in real time

Every new applicant matched against your segments before the form is done.

How SocialScore works: OSINT data sources into SocialScore, out to CRM, Cloud, E-commerce and Marketing tools
How It Works05 / 17 - FINTECH
Inside the Platform

No devs required -
this is the actual product

Everything below is live in the SocialScore dashboard - no integration needed to see it working.

SocialScore applicant dashboard
Dashboard - digital footprint, comms preference, Health Signals for any applicant pool.
SocialScore single applicant lookup result
Single Lookup - one email or phone → full profile, under 5 seconds.
SocialScore applicant segment comparison view
Segment Compare - high-signal vs. low-signal applicants, benchmarked vs. country average.
⚡

Integration takes about 10 minutes. One API call returns every signal - as JSON for your systems, or CSV for a straight upload into a spreadsheet.

Inside the Platform06 / 17 - FINTECH
The Signals That Matter Here

One call returns
six different kinds of answers

✅

Verification & Health Signals

Data: deliverable/disposable email, reachable phone, plus Social, Email, Phone, Fraud and Buyer Power signals.
Value: confirms this is a real, reachable person in the same call. At least 20% of a typical database carries invalid or fake contact data that tanks sender reputation and sends whole campaigns to spam - this catches it before the UYC document step even starts.

🧭

Interests

Data: 15 interest categories, benchmarked against the country average.
Value: tells growth teams what to actually offer and lead with - powers cross-sell targeting, not for any lending decision.

🗺️

Digital Footprint

Data: platform presence, account tenure, professional-profile presence.
Value: shows whether an identity has a real, established history online, so genuine newcomers move through onboarding fast and fabricated identities stand out.

🪪

AI Customer Persona

Data: a synthesized, ready-to-use persona built from every signal above.
Value: powers precise targeting to cut wasted spend on Google and Meta, plus personalization and segment-building - your growth team or AI acts on it immediately.

🤖

Human or Bot

Data: real applicant, a legitimate AI agent applying on their behalf, or a fraud ring mass-submitting applications.
Value: give the agent a fast, structured path instead of a form built for a human, so you don't lose that application - fraud rings still get sorted out before review.

📍

Local Benchmarks

Data: 100+ local platforms per country, benchmarked against what people in that market actually use.
Value: tells you where a real local identity should show up - and where to put local marketing budget.

The Signals07 / 17 - FINTECH
SocialScore Is a Growth Engine, Not Just a Risk Tool

Six answers.
Six signals, priced in euros.

✅

Verification & Health Signals

You optimize: screen out unsafe leads before a campaign send or a manual review. Money: €1/check to screen 10,000 applicants is €10,000 - a fraction of what one missed fraud ring or a spam-flagged campaign costs (see Case 1 & 3 ahead).

🧭

Interests

You optimize: the offer you lead with, instead of one blanket pitch. Money: a matched offer converts measurably higher, so the same campaign spend buys more customers.

🗺️

Digital Footprint

Identity depth at onboarding: how long an identity has existed across platforms and local signals (500+ OSINT signals, device intelligence). Genuine newcomers pass faster, a fabricated identity shows a near-zero footprint (see Case 1 ahead).

🪪

AI Customer Persona

You optimize: Google/Meta targeting and your own segments, same-day instead of a multi-day build. Money: lower cost per campaign launched, less spend wasted finding the audience.

🤖

Human or Bot

Fraud prevention, not decisions: an email created 3 days ago with zero social presence is exactly what a synthetic identity looks like - we flag it, your model or team decides. Legitimate agents get a fast path instead of a lost sale (see Case 3 ahead).

📍

Local Benchmarks

You optimize: where regional acquisition budget goes. Money: the same logic that protects CAC in Case 2 ahead.

🧩

A context layer, not a decision-maker. We feed your onboarding and fraud systems, we never replace them - signals, not verdicts. And we connect what marketing is chasing at the front door with what risk and fraud teams expect in the back office, so the same signal drives both.

The Marketing Effect08 / 17 - FINTECH
Case Study 1 - Digital Lender, Onboarding & Fraud Prevention

10,000 applications/month,
Southern European market entrant

High-volume onboarding with synthetic identities and fraud rings mixed into genuine new applicants - no way to sort them at the door. SocialScore added 500+ external signals at the application step.

Before SocialScore
Applications needing manual review42%
Synthetic-identity fraud caught pre-funding~15%
Time to verified, funded applicant3–4 days
After SocialScore
Applications needing manual review18% (−24pp)
Synthetic-identity fraud caught pre-funding~85%
Time to verified, funded applicantSame day
Monthly
Blind
With SocialScore
New customers onboarded
3,500
4,000
Onboarded volume
€31.5M
€36.0M
SocialScore cost
€0
€3,500
Net onboarded volume
€31.5M
€35.997M
Annualized net gain, cost already included €53.9M+

Why: Digital Footprint and Verification & Health Signals sort every applicant at the door. A synthetic identity or fraud-ring submission goes to review, a genuine new applicant takes the fast lane instead of waiting in the same queue, and an AI agent is recognized and routed by capability instead of being treated as a suspect. Fewer fraud submissions clogging review → faster onboarding for genuine new customers → +500 customers/month → the €53.9M+ above. Signals only, no score: the lender's own onboarding and fraud rules decide what each signal triggers. SocialScore is not used to assess creditworthiness.

Case Study - Digital Lender09 / 17 - FINTECH
Case Study 2 - Retail Bank

8,000 digital account applications/month,
checking & savings

Pre-verifying identity via digital footprint match lets the bank skip redundant document requests for confirmed applicants - the single biggest driver of UYC abandonment.

Before SocialScore
UYC abandonment40%
Completed applications4,800/mo
Document re-upload requestsStandard for every applicant
After SocialScore
UYC abandonment26% (−14pp)
Completed applications5,920/mo (+1,120)
Document re-upload requestsSkipped for pre-verified segment
Monthly
Blind
With SocialScore
Completed applications
4,800
5,920
CAC value protected (~€200/acct)
€0
€224,000
SocialScore cost
€0
€8,000
Net CAC protected
€0
€216,000
Annualized net, cost already included €2.59M+

Why, and where the data comes from: the signals are the applicant's own public digital footprint from the Signals slide - verified email/phone reachability, platform presence - matched against the segment the bank's marketing team already defined as "good fit." Digital Footprint signal → skip the redundant document request → fewer abandoned applications → the €216,000/mo above. In Europe, 68% of consumers have abandoned a financial-services application in the past year (Signicat, 2025), and banks worldwide report losing clients to slow onboarding (Fenergo). The same match doubles as a marketing input: a verified persona of who actually converts, so the next acquisition campaign can target look-alike prospects at a lower cost per new customer. Cost basis: 8,000 checks/month × €1.

Case Study - Retail Bank10 / 17 - FINTECH
Case Study 3 - Payments Provider, Instant Onboarding

25,000 instant-decision applications/month,
€4M/month in payment volume

Instant onboarding leaves almost no window to catch fraud - Fraud Signal, Local Benchmarks and the Human-or-Bot check run inside the same sub-5-second decision.

Before SocialScore
Fraud & charge-off losses1.8% of GMV
Synthetic-identity screeningSoft check only
Decision speedInstant, unchanged
After SocialScore
Fraud & charge-off losses1.1% of GMV (−40%)
Synthetic-identity screeningFraud Signal + local presence
Decision speedInstant, unchanged
Monthly
Blind
With SocialScore
Fraud & charge-off loss
€72,000
€43,200
SocialScore cost
€0
€18,000
Net fraud cost
€72,000
€61,200
Annualized net, cost already included €130K+

Why, and where the data comes from: the signal is public digital-footprint depth from the Signals slide - how long an identity has existed across local platforms, not a credit file or any score. Local Benchmarks signal → catches the near-zero footprint a fabricated identity always has → fewer fraud payouts → the €61,200/mo above. A near-instant onboarding window is exactly what synthetic-identity and account-takeover fraud is built to exploit (DataVisor, ICBA, 2026). It's an indicator the provider's own fraud team weighs, not an automated block. Cost basis: ~25,000 checks/month, volume pricing applied above the 10,000/month threshold. Fraud benchmark: losses on instant-checkout payments run ~1.8–2% of GMV industry-wide (Chargeflow, 2026).

Case Study - Payments Provider11 / 17 - FINTECH
Your Existing Customer Base

Same 4,000 customers.
Same cross-sell budget. Very different outcome.

A worked example, from the lender's side - what changes when SocialScore sits between your customer book and your next-product offer.

Before - without SocialScore
Who's ready for a new productOnly found out after they ask
Cross-sell campaignSame offer, blasted to all 4,000
Risk drift on dormant accountsNot re-checked
Accepted offers140
Next month's 4,000Starts from zero again
After - with SocialScore
Who's ready for a new productAll 4,000, in 5 sec each - €1/check
Cross-sell campaignRight product, matched by segment
Risk drift on dormant accountsRe-checked automatically
Accepted offers310 (+170)
Next month's 4,000Auto-classified on arrival
Cost to know everyone
4,000 × €1 = €4,000
Cost per accepted offer - blind
€6,000 ÷ 140 = €43
Cost per accepted offer - targeted
€6,000 ÷ 310 = €19
Net this cohort
+170 offers, same €6,000

Why: the 140 vs. 310 accepted offers are the same €6,000 campaign budget - the only thing that changed is knowing who's actually ready for the next product, from the €4,000 identification pass. That's the growth lever. Separately: dormant accounts get re-checked automatically, so risk that drifted since onboarding gets caught before it compounds - that's the retention and risk lever, and it runs every month after this one without new setup.

Your Existing Customer Base12 / 17 - FINTECH
From Signals to Personalization

Same product. Same call.
Three completely different applicants.

This is what the signals actually look like on real applicants - and what each one means for a financial product decision.

👨
Live signal
Applicant A
Interests: E-commerce, food delivery, fitness apps
Digital Footprint: established 3+ yrs, local platforms
Local Benchmarks: small regional town
Health Signal: 74 - clean, human-confirmed
Human or Bot: real, human-confirmed
Marketing segment
Everyday Value Shopper
Marketing profile: home essentials & wellness interest - your own product and pricing team decides the offer
→ SMS/WhatsApp, evenings after work
👩
Live signal
Applicant B
Interests: Travel, fashion, beauty
Digital Footprint: heavy Instagram & TikTok, established
Local Benchmarks: capital, visual-first platforms
Health Signal: 88 - clean, human-confirmed
Human or Bot: real, human-confirmed
Marketing segment
Aspirational Urban Spender
Marketing profile: travel & fashion interest - your own product and pricing team decides the offer
→ Instagram/TikTok, weekend evenings
🤖
Not human
Applicant C - Agent
Interests: not applicable - no personal profile
Digital Footprint: none of its own; acts for a principal
Verification: agent-identity signature, not a human pattern
Health Signal: n/a - capability check only
Human or Bot: legitimate AI shopping/finance agent
Routing
By capability, not persona
Recommended flow: structured, machine-readable application path - verify the human principal separately
→ API response - no marketing channel needed

Over 50% of online traffic is bots today - and some are starting to apply and buy. Nobody can tell who's really behind the screen, or what they want, not even your own chatbot. We give your models that context - and with it, the revenue that depends on it.

From Signals to Personalization13 / 17 - FINTECH
Why Not Build It Yourself

The Customer Intelligence Layer
vs. what you have today

ComparisonSocialScoreIn-House BuildKYC/AML Vendor
Cost to start€0€500K+€300K+
Reads real-time digital presenceYes, 500+ signalsDepends on buildNot its job
Verifies AND Signals AND PersonalizesYes, one callYes, if you build itVerifies only
Time to first result1 day6+ months4+ months
Data basisReal-time dataHistory onlyHistory only

What's actually broken about knowing the applicant today

KYC/AML tools verify identity but don't say if it's a good customer Manual review doesn't scale Genuine newcomers and fraud rings look the same at the door
Everything else in onboarding is automated. The one question nobody's fully answered is who is actually applying?
Comparison14 / 17 - FINTECH
It Plugs In - Nothing Gets Replaced

Built to
improve what you run, not to replace it

SocialScore was designed as an enrichment layer from day one - one API call, live in about 10 minutes, gives you enterprise-grade predictive software without disturbing your core banking system, LOS, or KYC/AML stack.

Core Banking
Loan Origination
KYC / AML Stack
Card Issuing
Custom Stack
🔬

Your own Data Science team, on call

Every account includes access to our data science team - for signal interpretation, custom signal logic, and model integration.

⚙️

Customized to your exact stack

Proprietary LOS or core banking system? We build a custom module to your specification - same enrichment, embedded into your flow.

🤖

AI Tools

Chatbots, support assistants, pricing logic - connected via MCP, so your AI gets the same context a human specialist would, including whether it is talking to a human, an AI agent or a bot, and who stands behind it.

🗄️

CRM / Risk Engine

Any platform with a webhook or an import can pull SocialScore signals through the API - no vendor lock-in.

Fits Your Stack15 / 17 - FINTECH
Built to Be Trusted With This

Handling identity and risk data means
compliance isn't optional

SocialScore - Processor

We process signals on your instructions, for the purposes you set. We return signals only, never scores or verdicts. We do not treat "we don't decide" as an exemption: we build as if Art. 22 could apply to us.

Your Business - Controller

You decide why the data is processed and what happens with the result. Every actual decision is yours.

Your Applicant - Data Subject

The person the signals describe. Their GDPR rights - access, erasure, objection - route through you as controller.

What We Process For

Two purposes only: identification (verifying who someone is) and marketing (understanding what they might want) - never anything else without your instruction.

Where Your Data Lives

Pass-Through (default): we return the signals, keep no copy. Storage Mode (opt-in): we retain the profile for you to re-query, deletable on request - both covered by the same DPA, signed before production use.

SocialScore commits to signal transparency and strict compliance. Output is categorical signals only, never a score, probability or likelihood value, and the purpose is identification, fraud prevention at onboarding and marketing, not credit assessment. Under CJEU C-634/21 (SCHUFA), a provider whose output a decision draws strongly on can itself fall under GDPR Art. 22, whatever its intent, so we do not rely on "we only inform". Our contract limits lenders accordingly: no creditworthiness use, and no social-network data for credit from 20 Nov 2026 (CCD2 Art. 18(3)). In preparation for the EU AI Act: Annex IV technical documentation draft, FRIA support (Art. 27) and EU database registration readiness.

GDPR - Standard Tier

Public digital-footprint data, never Art. 9 special-category data - the standard risk tier, not the enhanced one.

ISO/IEC 27001:2022

Our security program is aligned to this standard, so you don't have to audit our infrastructure yourself.

EU-Based Entity

DSNTech LTD, Sofia, Bulgaria - subject to EU law, not a third-country transfer.

Never Resold

Your enriched data is yours - never sold on to advertisers or other clients.

Trust & Compliance16 / 17 - FINTECH
Get Started Today

Get an expert read on your applicants,
not just another data feed - free.

Bring your own applicant list. Our team enriches it live, in front of you, walks through what it means for onboarding, fraud, and marketing, and shows you exactly who's behind those applications today.

🎓
Free expert consultation
A real session on your applicants and your optimization opportunity, not a canned demo.
🎁
500 free checks
Test SocialScore on your own data, no cost, no commitment.
🇪🇺

Already live with fintech companies across Europe - lenders, banks and payment providers using SocialScore today to optimize onboarding, fraud prevention, and growth.

What happens next
1
Book a 20-minute call with our team
2
Upload your own applicant list
3
Get expert guidance on what it means for onboarding and growth
4
Walk out with your own Applicant Health Report - same day

office@socialscore.io · dimitar@socialscore.io · DSNTech LTD, Mladost 2, Sofia, Bulgaria

Get Started17 / 17 - FINTECH
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