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Digital AI Customer Persona

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SocialScore | The Customer Intelligence Layer for E-commerce & Fintech
The Digital AI Customer Persona Platform
Agentic Commerce Ready

Stop Guessing.
Start Knowing.

We don't just optimize processes. We optimize the customer. SocialScore reveals WHO your visitors really are using 500+ external digital characteristics (not just your internal analytics). The leading AI Customer Persona solution for e-commerce and fintech, enabling hyper-personalization, predictive segmentation, and conversion intelligence.

🎯 External Data. Real Personas. Revenue Impact.
🛒
📱
👤
AI Persona
Tech-Savvy Spender
75
65

Trusted by Forward-Thinking Companies

🎯 Industry Solutions

Built for Your Industry

What's your role? Pick it, and we'll show you your customers' persona.

🛍️

You know your tech better than you know your customers.

Personalize offers, cut CAC, and stop losing customers to platforms that know them better than you do.

Explore E-commerce
🤖

You've automated the process. You still don't know who's on the other end.

Give your chatbot, recommender, and pricing engine the context to stop guessing who they're talking to.

Explore AI
🏦

You approve applications in seconds. You still don't know who's asking.

Approve more good applicants, catch fraud earlier, and see thin-file customers your bureau can't.

Explore Fintech
📣

You pitch creative. You pitch channels. You still don't have an answer for "who's the customer?"

Turn "audience intelligence" into a premium service clients can't get anywhere else.

Explore Marketing
☎️

You know the job. You still don't know who's actually calling.

Know who's calling before you pick up: qualify leads and cut no-shows before they cost you.

Explore Customer Service
🎮

Your UA budget finds installs. It doesn't find players worth keeping.

Spot high-value players and bonus abusers at registration, before the first deposit.

Explore Gaming
📉 Funnel & CAC Calculator
General EU e-commerce benchmark, works for any industry above
👁
🎯 We connect marketing with riskone signal, visible in every step below, same budget
Traffic
🎯 Targeting, ad channels & content
50,00061,000
same budget · bots 50%42%
Registered
🧬 AI Customer Persona & Health Score
2,5003,480
cost/lead: €4.00€2.87
Added to Cart
❤️ Interests, segment & personalization
1,5002,297
cost/add: €6.67€5.87
Purchases
🛡️ Profile, risk signals & communication
570965
CAC & P&L below ↓
Monthly P&L
Blind
With SocialScore
SocialScore cost
€0
€3,480
Total spend (ads + us)
€10,000
€13,480
Revenue (purchases × AOV)
€37,050
€62,725
Profit
€27,050
€49,245
CAC
€17.54
€13.97
20% lower CAC and 82% more profit, SocialScore's own cost already included

Illustrative model, general EU e-commerce: ~50% bot traffic (industry-wide), ~71.7% EU cart abandonment (Baymard, 2025), 1.4-1.8% blended session-to-purchase rate for a comparable category (Triple Whale/SQ Magazine, 2026), €65 default AOV for EU tech & accessories (adjustable 20-100). SocialScore's own fee (~€1/verified lead) is included in the "With SocialScore" cost above, it is not hidden. For the same ad budget, the Customer Persona lets targeting reach ~20-25% more real buyers; from registration onward, SocialScore also personalizes by segment, interests, and risk, lifting registration, cart, and checkout conversion too.

🔍 The Technology

Other Tools Optimize Your Funnel.
We Reveal Who's In It.

Traditional analytics tell you what users did. Our AI Customer Persona technology tells you who they are. Using 500+ external digital characteristics (social presence, interests, digital footprint), we build comprehensive personas before users even fill out a form. That's the power of external intelligence.

SocialScore Process
Everyone optimizes systems. We optimize customers.
1
🧑‍💻 ✉️ 📱
Input

A visitor arrives with just an email or phone.

2
🏬
🔍SocialScore
Explore
Merchant

One click starts the SocialScore check.

3
📘📸🎯
Score 82
BOTLOYALRISKY
Persona

Enriched profile, interests, footprint, sorted.

4
🛒 Checkout
Google Meta
BOT → JSONRISKY → Review
Result

Loyal profiles reach checkout and power look-alike targeting, retargeting, and remarketing optimization for Google & Meta.

We connect marketing with risk: what's searched for online is exactly what the back office expects. Marketing becomes measurable, concrete.

See how SocialScore builds an AI Customer Persona from external data in real-time.

1 API Call: Full Integration
No Technical Headaches
No Data Science Team Required
Instant Setup: Immediate ROI
Shopify
Google
Meta
WooCommerce
Magento

Beyond these, we also build custom integrations for your exact stack.

Why AI Customer Persona Changes Everything

Most tools optimize processes: better ads, faster funnels, smarter emails. SocialScore optimizes the customer. We use external data (300+ OSINT signals, 150+ local databases, 30+ digital interest categories) to build rich AI Customer Personas. This means e-commerce and fintech marketing teams finally know WHO they're talking to, enabling true personalization, accurate segmentation, and predictive analysis that actually works.

Create Your Free AI Customer Persona →
🤖 Agentic Commerce

Built for the Agentic Commerce Era

Over 50% of internet traffic today isn't human. SocialScore is the Customer Intelligence Layer that tells you, in real time, whether you're talking to a human customer, a legitimate AI buying agent, or a bot that should never see your real inventory.

👤

Human Customer

Real person, browsing and deciding. Has interests, a digital identity, communication preferences, and a fraud risk profile. Gets the personalized experience, appropriate offers, human-optimized UX.

🤖

AI Buying Agent

Legitimate AI system acting on behalf of a human consumer. Wants product data and checkout, not HTML, not CAPTCHA, not marketing copy. Routed to the MCP JSON endpoint with agent-appropriate pricing.

🚫

Malicious Bot

Scraper, inventory hoarding bot, click fraud engine, or credential stuffer. Blocked, served ghost inventory, or silently deprioritized: never receives real stock or pricing information.

Model Context Protocol (MCP)

We give AI models context about the persona they're serving, so they don't have to ask. A chatbot would normally ask questions to learn a customer's interests; instead, we hand it that context directly from the persona, before the first message is even typed.

MCP Protocol AI Buying Agents Bot Score WebDriver Detection Agent-Tier Pricing
{
  "store_name": "Your Store",
  "allow_autonomous_checkout": true,
  "ai_autonomous_discount_pct": 5.0,
  "bulk_threshold_units": 10,
  "bulk_discount_pct": 10.0,
  "system_instructions": "Programmatic checkout active. Return JSON only. No HTML.",
  "mcp_endpoint": "https://yourstore.com/api/mcp/v1"
}
0ms
AI context delay, injected before first interaction
100%
Hallucination reduction for identified customers
<500ms
Agentic Commerce checkout vs. 30–90s human session
3x
Higher conversion for interest-matched recommendations
Two Layers, One Platform

The Complete AI Customer Persona Stack

SocialScore helps e-commerce and fintech teams understand WHO their customers are, not just what they do. Use our AI Customer Persona technology for personalization, segmentation, and predictive analysis powered by external data.

Data & Signals Engine

Layer 1: What We Collect & Enrich

Email + phone + country → 300+ signals, under 5 seconds. Your own platform data can feed it too, not just email and phone.

AI Customer Persona
Digital Footprint
Customer Exploration
Local OSINT: 150+ regional databases
See Intelligence Solutions

Software & Capabilities

Layer 2: What You Do With The Data

Works on our signals, or entirely on your own data: orders, channels, addresses, your own segments. Use us purely as software, if that's all you need.

Growth Engine
Intelligence Engine
Predictive Matching
Segmentation & Audience Tools
Explore AI Customer Personas
🚀 Use Cases

How E-commerce & Fintech Use AI Customer Personas

📈

E-commerce Personalization

AI Customer Persona for Conversion & Revenue

Know WHO your visitors are before they buy. Our AI Customer Persona reveals interests, preferences, and intent using external data, enabling true personalization, smarter segmentation, and predictive product recommendations.

30+ digital interest categories from external data
Predictive segmentation & targeting
Hyper-personalized customer journeys
Explore E-commerce Use Case
🛡️

Fintech Intelligence

AI Customer Persona for Identity & Risk

We don't make decisions. We empower yours. Our AI Customer Persona enriches user profiles with 500+ external digital characteristics so your internal models can make faster, more accurate assessments for onboarding and fraud prevention.

500+ external digital characteristics for enrichment
150+ local OSINT databases
Feed your internal decision engine
Explore Fintech Use Case
💡 Insights

The AI Customer Persona Revolution

In 2026, demographics are obsolete. External data is the new currency. The AI Customer Persona has evolved from guesswork to real-time intelligence powered by OSINT.

Learn why forward-thinking e-commerce and fintech teams are switching from internal analytics to external customer intelligence.

SocialScore is a radically new holistic solution leveraging open source intelligence to analyze customer behavior and deliver actionable marketing insights.
European Investment Council (EIC)
🔒 Enterprise-Ready

Enterprise-Grade Security & Compliance

SocialScore: Processor

We process signals on your instructions, for the purposes you set. We don't decide what happens to the customer.

Your Business: Controller

You decide why the data is processed and what happens with the result. Every actual decision is yours.

Your Customer: Data Subject

The person the signals describe. Their GDPR rights (access, erasure, objection) route through you as controller.

What We Process For

Two purposes only: identification (verifying who someone is) and marketing (understanding what they might want), never anything else without your instruction.

Where Your Data Lives

Pass-Through (default): we return the signals, keep no copy. Storage Mode (opt-in): we retain the profile for you to re-query, deletable on request. Both are covered by the same DPA, signed before production use.

GDPR CompliantPublic data only
ISO StandardsInformation security
<200ms LatencyReal-time API
API-FirstEasy integration
Manager DashboardFull visibility

Flexible Pricing Plans

All prices exclude VAT

Free Test

Player

Up to 200 verifications
+€1 per additional
€ 399 / MONTH
Dashboard
Online support
Digital footprint
Real-time data
Segmentation
Persona analyses
Book a Demo

Enterprise

Enterprise plan
Contact us for individual pricing
Custom rules
Risk engine
Custom dashboard
White label
Data set
Data science expert
Book a Demo
💡

Real client results across our sector case studies: CAC drops 22-25% once acquisition spend follows Predictive-Score matches instead of broad targeting, for about €1 per check.

Average CAC in Europe is between €20 and €70.

Ready to Build Your AI Customer Persona Strategy?

Join e-commerce and fintech leaders who optimize the customer, not just the process.

Get Your Custom Demo