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Digital AI Customer Persona

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SocialScore — Investor One-Pager
Confidential / Investor Dossier Series Seed · €600K Round · 2026 v.2026.05
SocialScore AI Customer Intelligence Layer
HQ Sofia · EU
Expanding: UK · DACH · CEE
Executive Summary

The AI customer
intelligence layer.

Digital businesses are blind to the person behind the screen.
We change that — from a single email or phone number.

Signals Per User
500+
OSINT-driven extraction
Persona Depth
360°
Digital identity profile
Year-One Revenue
€50K
From a single client
Raise Target
€600K
10% angel-committed
Think Apollo, but for end-customers. — The SocialScore Thesis

Analytics and CRMs show what was bought — not who bought it. SocialScore fixes this gap. From just an email or phone number, our OSINT-driven AI extracts 500+ data signals to build a 360° Digital Persona — the missing layer for personalization, predictive segmentation, and 1-to-1 customer intelligence at scale.

01 / Markets

Target verticals & the problems we solve

Who We Target Real-world Ideal Customer Profile — the segments we actively target across verticals. ↗ View ICP
Vertical 01
E-commerce & Marketplaces
Problem

Skyrocketing CAC and "blind" generic marketing campaigns.

Solution

Predictive segmentation by real-world lifestyle and interests — hyper-targeted marketing that lowers CAC and boosts retention.

Case study →
Vertical 02
Fintech & Digital Onboarding
Problem

Limited digital context on first-time customers; KYC friction driving onboarding drop-offs.

Solution

Alternative digital footprint data that enriches your existing onboarding context — feeding richer information into your internal models so you can streamline onboarding.

Case study →
Vertical 03
Enterprise AI & Agencies
Problem

AI models output generic responses — they lack real user context.

Solution

We feed the missing "human context" into LLMs and CRMs, enabling true 1-to-1 personalization at scale.

AI context →   Marketing →
02 / Traction

Revenue, pipeline & commercial proof

€50K
Year-One Revenue
Generated from a single enterprise client — proving massive unit economics and market validation before any meaningful sales spend.
5
Active Clients
Signed contracts in production
5
Contracts Out
Sent · Closing / Workshop phase
16
In Negotiation
Discovery / proposal stage
20
PoC / Testing
Preparing technical integration
250+
Warm Leads
From events & B2B outreach
Live Clients — Signed

E-commerce — Ozone.bg  market leader, deploying SocialScore for digital onboarding & customer intelligence.
Fintech — MFG largest non-bank FI in region · Amigo Leasing & UP Lease top-two regional leasing co's.
Payments — Paypercut aggregator powered by SocialScore digital persona enrichment.

Contracts Out — Closing / Workshop

Credissimo eBag CSKA 10npay IGT
Contracts sent — awaiting close or actively in workshop phase.

In Negotiation — Selected

Decathlon · Otto Group · Yettel · HighSky Commerce · Pick&Denzel · Gift-Tube · BigBank · Smile Credit · Stickcredit · winbet · Advent International · SalesManago · Wave · Videnov · PalmsBet / CT Interactive · Green Banana Group.

Fintech Case Study — Data Enrichment Validation
Sample: 2,000 digital customers
Under NDA · Aggregate Results
View details ↓ Hide details ↑
⚠ Important Context — Please Read This case study was conducted by a financial institution for their own internal purposes; the figures and metrics shown below belong to that institution and reflect their model performance after consuming SocialScore data as one input among many. SocialScore does not assess creditworthiness, does not score customers for credit, and does not make lending decisions. We provide marketing & risk signals only — the Digital Persona enrichment data that institutions feed into their own internal models.
24.3%
Standalone Gini · Client Model
Performance of the fintech's own internal model when trained on SocialScore-enriched signals only — no credit history, no bureau input.
54.4%
Combined Gini · Client Model
The fintech's own internal model with SocialScore data layered onto their existing bureau context — proof of strong synergy and incremental lift.
0.64 AUC
XGBoost · Client ROC Curve
Performance of the client's boosted-tree model when fed enriched SocialScore signals — meaningfully above the 0.50 random baseline for a bureau-free input set.
01
Coverage for New Customers

Adds digital context for first-time customers with a limited information footprint — letting the fintech expand into previously underserved segments using its own decisioning logic.

02
Stable Without Tuning

SocialScore data delivers consistent enrichment across demographic groups (age, income brackets) immediately after integration — no per-client calibration required.

03
Richer Context in Grey-Zones

Significantly more digital context for customers in the grey-zones of the bureau profile — the fintech's existing models then operate with much richer information.

Results measured on a controlled cohort of 2,000 digital customers in "out-of-the-box" mode — without specific calibration for the lending institution. All decisioning remains with the fintech; SocialScore provides Digital Persona enrichment data only.
03 / Visibility

Marketing, events & strategic partners

Recognition & Events (Last 6 Months)

Selected in the Global Top 12 Innovation at MPE Berlin 2026. Officially recognised by the European Innovation Council (EIC). Listed on Capterra, Gartner, and G2.

Stage & stand presence: ICE Barcelona GPeG Romania Europe E-commerce Leaders Forum Money Grow Digital4Sofia · panel lead Tech of Tomorrow · panel lead Ecommerce Europe BEA BFA Recursive NeuCurrent BBCC Own Live Event · Sofia

Strategic Partnerships

Mastercard — strategic partnership on Agentic Commerce. Active across the Start Path program, Agentic Commerce track, and Innovation Hub.

In negotiation: Bob Spence (UK market entry); active dialogue with EU Commercial Services, Visa, and Shopify, plus tech players Iris and Payware.

Tools · Lead Magnets — Inbound Funnel

Suite of free public tools driving organic lead generation and product discovery from the SocialScore site header. Each tool delivers immediate value while qualifying interest and capturing intent.

04 / Go-to-Market

Our acquisition motion

Two complementary engines drive growth — and a new free flagship tool is about to tip the balance heavily toward inbound.

Outbound — Enterprise Sales

Account-based motion across fintech, leasing, payments, and e-commerce leaders. Strong landing in CEE (Bulgaria, Romania, Hungary, Greece) and structured expansion into Western Europe & DACH via partner channels — Mastercard Start Path, Visa, Shopify, EU Commercial Services.

Inbound — Free Tools Funnel

Five free public utilities (see Tools section above) deliver immediate value while qualifying intent and capturing leads. 250+ warm leads already generated from events and the existing tool suite. Each tool feeds enriched persona context back into the GTM engine.

FREE+
Headline Lead Magnet — Launching
A free traffic & user analytics plugin for e-commerce and online businesses — what we plan to launch with as our flagship magnet. Today's web analytics is either inadequate (GA4 — a downgrade for most operators) or expensive (Mixpanel, Amplitude, Heap — €1K+/month). We enter the gap as the free, modern, persona-aware alternative — built on the same Digital Persona engine that powers our paid product.
05 / Competitive Edge

Beyond CDPs & simple marketing utilities

The SocialScore Edge

SocialScore bridges the gap between surface-level marketing tools and complex CDPs, delivering the best of both worlds: a 10-minute plugin deployment combined with deep, granular personalization. Unlike legacy solutions that blindly wait for the client's internal historical data, we instantly enrich anonymous profiles in real-time using our proprietary predictive OSINT signals. This eliminates "GA4 blindness," drastically optimizes marketing CAC, and unlocks customer intelligence from the very first touchpoint.

The AI Context Layer — Partners, Not Competitors

While traditional fraud tools only block threats and static persona builders rely on guesswork, SocialScore provides a live, single source of truth. Today's generative AI tools and customer support agents suffer from a severe lack of real-world user context — positioning them not as our competitors, but as high-value strategic partners that heavily rely on SocialScore's data layer to fuel true 1-to-1 intelligence.

SME+
Future Direction
A future focused on SMEs with a plug-and-play tool for understanding customers — without breaking the bank.
06 / Roadmap

Where the capital goes next

Track 01 — Technical

Scale & Independence

Scale standalone API capacity. Achieve 100% infrastructural data independence. Improved models and a new AI-first approach across the stack.

Track 02 — Product

Native Integrations

Build plug-and-play modules for Shopify, Magento, and WooCommerce — instant merchant onboarding without engineering involvement.

Track 03 — Commercial

Western Europe & CEE

Scale the outbound sales team to aggressively target Western Europe and CEE markets. AI-driven prospecting and outreach motion.

↗ GTM Strategy
07 / Team

Operators who've been here before

CEO
ex CashCredit · A1 · Rocket Internet · Telenor · JarComputers · WinCompany
CRO
ex CashCredit · Addit.tech · FinScore · BEH
CPO
ex CashCredit · TBI · Experian · FIBank
COO
Wiser Technology · Prime Holding · StangaOne1 · Neterra · WinCompany
Data Science
ex CashCredit · Raiffeisen Bank International · MyneHub Ventures
We're Hiring
Open roles across engineering, data & growth. ↗ How we work & onboard
— The Ask —
€600K
10% Angel Interest Secured · €60K soft-committed

To scale technical infrastructure, finalise native platform modules, and accelerate international sales expansion.

01
Technical InfrastructureAPI independence, model improvements, AI-native architecture.
02
Native Platform ModulesShopify · Magento · WooCommerce — plug-and-play merchant onboarding.
03
International Sales ExpansionWestern Europe and CEE — outbound team scale-up.
Investor Resources

Full materials for due diligence:

Document 01
Pitch Deck
Document 02
Detailed Appendix
— Security & Defensibility —

Built to be trusted, defensible, and instantly deployable.

G
100% GDPR Compliant
Lawful basis, full DPA support, EU-aligned data-subject rights.
Gateway · No PII Storage
Stateless enrichment layer — customer data flows through, never lands.
10
10-Minute Integration
Single REST endpoint. Drop-in persona enrichment with zero ETL or data plumbing.
EU
EU Data Residency
Infrastructure hosted inside the EU — sovereignty by default.
AI
Domain-Trained Persona AI
Proprietary persona-enrichment AI trained on fintech & e-commerce corpora — competitors lack this know-how.
OSINT-Only Signals
Public and consented sources. No scraping of private accounts or protected data.
🔒
TLS 1.3 · End-to-End
Encrypted in transit and at rest. Token-based authentication, role-scoped access.
API-First Architecture
Stateless real-time enrichment. Auditable logs without persisting PII.
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