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Digital AI Customer Persona

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SocialScore's Customer Intelligence Layer helps marketing agencies win and retain B2C accounts with real, exportable customer signals — not the same platform dashboards every competing agency already has. It builds pitch-ready audience personas, sharper lookalike seed lists, personalized lifecycle campaigns, and flags invalid or bot traffic before client ad spend is wasted on it. Built for performance marketing, CRM/lifecycle, and full-funnel media buying agencies serving B2C brand clients. Pricing starts at about €1 per verified profile, with volume pricing above 10,000 checks a month. A free demo and 500 free identity checks are available from SocialScore (DSNTech LTD, Sofia, Bulgaria).

The Customer Intelligence Layer — SocialScore

You pitch creative. You pitch channels.
You still don't have an answer for "who's the customer?"

The Customer Intelligence Layer that turns your client's audience into a real, verified persona — for the pitch, the campaign, and the renewal conversation.

−29%
client CAC, verified
Reference result, performance marketing agency running paid social for a DTC client — 3 full case studies inside.
1 API call
300+ signals
under 5 seconds
SocialScore.io — DSNTech LTD, Sofia, Bulgaria01 / 17 — MARKETING AGENCIES
The Problem

Every account you win gets pitched on the same platform data
every other agency already has

GA4 and the ad platforms show your client's own audience through a walled garden — the same walled garden every competing agency is looking through too. Nothing in that data is yours to differentiate on.

New Business

Every pitch deck has the same audience slide, because everyone's pulling from the same Meta and GA4 dashboards.

Retention

At renewal, "we ran good campaigns" isn't proof — clients want to see you actually understand their customer.

Media Buying

Invalid and bot traffic quietly eats 15–25% of client ad spend industry-wide — and it's invisible in a standard dashboard.

Creative

Generic personas produce generic creative — and generic creative is what makes a campaign forgettable.

The Problem02 / 17 — MARKETING AGENCIES
The One Thing Nobody Else Sells

Every agency optimizes the campaign.
Only we optimize what you know about the customer.

Creative, media buying, channel strategy — every agency competes on the same skills, using the same platform data. The one thing that actually differentiates a pitch or protects a renewal is knowing your client's customer better than the client does.

🎨

Campaigns get optimized

Creative, channel mix, bidding strategy. Every agency sells this. It's necessary. It's not the differentiator.

🕳️

Customer knowledge is the gap

Without real signals about who the customer actually is, "audience insight" is just a platform dashboard screenshot.

🎯

Customer knowledge is what we add

300+ real signals, exportable to any platform, unique to your account — not sitting in a dashboard every competitor can see too.

Every agency can promise a better campaign. Few can prove they know who the customer actually is — and that's what wins the renewal.
The One Thing Nobody Else Sells03 / 17 — MARKETING AGENCIES
The Solution — We Give the Power Back

The audience data every competing agency has —
plus the 300+ signals none of them do.

SocialScore enriches your client's email or phone list into 300+ external signals — a data layer that's exportable, exclusive to your account, and yours to pitch with.

LAYER 1

Data & Signals Engine

Email + phone + country → 300+ signals, under 5 seconds. Your client's own CRM or pixel data can feed it too — not just email and phone.

LAYER 2

Software & Capabilities

Works on our signals — or entirely on your client's own data: order history, engagement, their own segments. Use us purely as software, if that's all you need.

Growth Engine Intelligence Engine Fraud & Invalid-Traffic Engine
🧩

Your client's GA4, CRM, and ad accounts stay exactly where they are. SocialScore feeds the tools you already run with the context they were always missing.

The Solution04 / 17 — MARKETING AGENCIES
How It Works

From a client's customer list to
a pitch-ready persona

STEP 1

Define the audience

Top customers, churned accounts, a pitch prospect list — any audience you choose.

STEP 2

Enrich & verify

300+ signals per identity, under 5 seconds. Batch mode for full client lists.

STEP 3

Segment & predict

Behavioral segments matched automatically from external signals.

STEP 4

Export & act

Push straight to Google Ads, Meta, or your client's CRM as a ready audience.

How SocialScore works: OSINT data sources into SocialScore, out to CRM, Cloud, E-commerce and Marketing tools
How It Works05 / 17 — MARKETING AGENCIES
Inside the Platform

No devs required —
this is the actual product

Everything below is live in the SocialScore dashboard — no integration needed to see it working, or to show a client.

SocialScore audience dashboard
Dashboard — digital footprint, comms preference, Health Scores for any client audience.
SocialScore single profile lookup result
Single Lookup — one email or phone → full profile, under 5 seconds.
SocialScore audience comparison view
Audience Compare — two segments, benchmarked vs. country average, ready for a QBR slide.
Inside the Platform06 / 17 — MARKETING AGENCIES
The Signals That Matter Here

One call returns
nine different kinds of answers

Verification

Deliverable, disposable, or breach-exposed email? Valid, reachable phone? Clean lists before you ever spend a media euro.

🧭

Interests

15 categories, benchmarked vs. country average — the actual brief for your next creative round.

❤️

Health Scores

Social, Email, Phone, Fraud, Buyer Power (in dev.) — a snapshot of how real and reachable each contact is.

📈

Predictive Matching

Every prospect matched against your client's best customer segment, automatically, in the same call.

🗺️

Digital Footprint

Where the audience actually lives online — which platforms deserve the media budget.

🪪

AI Customer Persona

A ready-made persona your creative and media teams — or your AI tools — can act on immediately.

📝

Funnel Stage

New lead, warm, churned — know exactly where each contact sits before you brief the campaign.

🤖

Human or Bot

Flags invalid and bot-generated leads before your client's media budget is spent chasing them.

📍

Local Market Presence

100+ local platforms per country — the strongest tell that a lead is a genuine, locally-present person.

The Signals07 / 17 — MARKETING AGENCIES
Your Client's Existing Customer Base

Same 8,000 dormant contacts.
Same win-back budget. Very different outcome.

A worked example, from the agency's side — what changes when SocialScore sits between your client's old customer list and your next campaign.

Before — without SocialScore
Who's actually worth re-targetingUnknown — treated as one list
Win-back campaignSame offer, blasted to all 8,000
Dead / invalid contactsNot screened out
Reactivated customers190
Next client, next listStarts from zero again
After — with SocialScore
Who's actually worth re-targetingAll 8,000, in 5 sec each — €1/check
Win-back campaignRight offer, matched by persona
Dead / invalid contactsFlagged before you pay to reach them
Reactivated customers420 (+230)
Next client, next listSame playbook, proven results
Cost to know everyone
8,000 × €1 = €8,000
Cost per reactivation — blind
€8,500 ÷ 190 = €45
Cost per reactivation — targeted
€8,500 ÷ 420 = €20
Net this campaign
+230 customers, same budget

Why: the 190 vs. 420 reactivations are the same €8,500 campaign budget — the only thing that changed is knowing who's actually worth reaching, from the €8,000 identification pass. That's the result you put in the case study. Separately: dead and invalid contacts get flagged before your team wastes send credits or ad spend chasing them — and every quarter's QBR gets easier when you can show exactly who responded and why.

Your Client's Existing Customer Base08 / 17 — MARKETING AGENCIES
One API Call, Five Decisions

Verify. Segment. Predict.
Then hand your client the proof.

Everything a pitch, a campaign, and a QBR need — from the same call.

SocialScore single profile result
One real profile result — this is what the call above actually returns.
🎯
Pitch-ready audience insight
A real, verified persona for the deck — not a platform-dashboard screenshot.
✍️
Creative direction
Fashion 780 · Travel 700 — a real brief for the next creative round.
📈
Predictive match
91% match to the client's best-converting segment — build the lookalike from this.
📣
Channel fit
Instagram Stories & WhatsApp outperform email here — reallocate spend accordingly.
🚫
Invalid-traffic flag
Fraud Score 0, clean — no wasted spend on this lead.
One Call, Five Decisions09 / 17 — MARKETING AGENCIES
SocialScore Is a Retention Tool, Not Just a Targeting Tool

Nine ways this turns into
work you can show a client

🏆

Audience Health Report

Branded PDF from a CSV upload — the slide that opens the pitch or the renewal.

📤

Google Ads & Meta Export

Push the client's best-converting segment as a hashed-email audience, same day.

🚫

Fraud & Invalid-Traffic Engine

Screen leads before spend, not after — protect the CPA number in your report.

🎯

Precision Targeting

Media spend goes to Predictive-Match audiences, not broad targeting.

🧠

Needs Mapping

Know what the audience actually cares about before the creative brief is written.

✍️

Content & Creative Direction

Messaging shifts by segment — instead of one creative for the whole account.

Lookalike Seed Lists

Built from real signals, not just pixel data — sharper than platform-native lookalikes.

👋

New-Business Differentiator

Walk into a pitch with a real audience profile of the prospect's own customers.

⏱️

Channel & Timing Optimization

Right channel, right moment, based on the digital footprint already on file.

The Marketing Effect10 / 17 — MARKETING AGENCIES
Case Study 1 — Performance Marketing Agency

€40,000/month client ad spend,
DTC paid social account

SocialScore-built lookalike seeds, based on real signals instead of pixel data alone, cut the client's CAC — the number every renewal conversation comes down to.

Before SocialScore
CAC€48
New customers/month833
Lookalike sourcePlatform pixel data only
After SocialScore
CAC€34 (−29%)
New customers/month1,176 (+343)
Lookalike source300+ verified real-world signals
Extra client revenue
+€24,010/mo
Same media spend
€40,000/mo
SocialScore cost
€15,000/mo
Annualized net
€108K+

Why, and where the data comes from: the lookalike seed list is built from the client's own converted customers, enriched with real digital-footprint and interest signals instead of platform pixel behavior alone. That gives the ad platform's own lookalike algorithm a sharper seed to match against — the agency doesn't decide who's targeted, the platform still does, just with better raw material. Cost basis: ~15,000 customer records identified/month × €1. AOV used: €70.

Case Study — Performance Marketing11 / 17 — MARKETING AGENCIES
Case Study 2 — CRM / Lifecycle Marketing Agency

25,000-subscriber email list,
B2C subscription client

The list is identified once and reused every month — personalized segments replace the generic monthly blast at no recurring SocialScore cost.

Before SocialScore
Monthly campaign revenue€18,000
SegmentationOne list, one message
QBR proof of "why this works"Anecdotal
After SocialScore
Monthly campaign revenue€26,100 (+45%)
SegmentationPersona-matched, per subscriber
QBR proof of "why this works"Audience Health Report, per segment
Monthly uplift
+€8,100/mo
SocialScore cost
€25,000 one-time
Payback period
~3 months
Year-1 net
€72K+

Why, and where the data comes from: the 25,000 subscribers are enriched once, from their own public digital footprint and interests, and the resulting personas are reused every month at no extra SocialScore cost. Personalized, segment-matched campaigns are documented to lift engagement and purchase likelihood well above generic blasts (industry benchmarks, 2026); this case uses a conservative +45% revenue lift, below the higher end reported. Cost basis: 25,000 records identified once × €1.

Case Study — CRM / Lifecycle12 / 17 — MARKETING AGENCIES
Case Study 3 — Full-Funnel Media Buying Agency

€150,000/month client ad spend,
flagship retail account

Invalid and bot traffic wastes an estimated 15–25% of ad spend industry-wide — and it inflates the dashboards that make a campaign look like it's working.

Before SocialScore
Invalid traffic rate~15%
Wasted spend€22,500/mo
Reported CPAUnderstated — inflated by fraud
After SocialScore
Invalid traffic rate~5%
Wasted spend€7,500/mo
Reported CPAAccurate — clean traffic only
Wasted spend before
€22,500/mo
Spend recovered
€15,000/mo
SocialScore cost
€10,000/mo
Annualized net
€60K+

Why, and where the data comes from: the qualified traffic and lead list feeding campaign optimization is screened for Human-or-Bot and Fraud Score before it's counted as real demand, catching invalid traffic that standard platform reporting misses. Industry data shows brands typically lose 15–25% of spend to non-human and low-quality traffic, and unprotected campaigns see materially higher fraud exposure than protected ones (Lunio, TrafficGuard, IAS — 2026). This case uses a conservative −10pp improvement, not full elimination. Cost basis: ~10,000 records screened/month × €1.

Case Study — Media Buying13 / 17 — MARKETING AGENCIES
Why Not Build It Yourself

The Customer Intelligence Layer
vs. what you pitch with today

Comparison SocialScore GA4 / Meta Dashboards In-House Data Team Generic Audience Vendor
Cost to start€0Included, but every agency has it€300K+ & months€50K+/yr
Data is exclusive to your accountYesNo — every competitor sees the same panelYes, if you build itShared across buyers
Exportable to any platformYes, one clickLocked in the walled gardenDepends on buildUsually
Flags invalid / bot trafficYes, in the same callPartial, platform-side onlyRarely built for itNot its job
Time to first result1 dayImmediate, same as everyone6+ months4+ months

What's actually broken about proving your value today

Every agency pitches from the same platform dashboards Invalid traffic quietly inflates every performance report Generic personas produce generic, forgettable creative "We ran good campaigns" isn't proof at renewal time
Every agency can promise better performance. The one thing that actually differentiates you is who you can prove you know.
Comparison14 / 17 — MARKETING AGENCIES
It Plugs In — Nothing Gets Replaced

Built to
improve what you run, not to replace it

SocialScore was designed as an enrichment layer from day one — your client's GA4, CRM, and ad accounts keep working exactly as they do today.

Google Ads
Meta Ads
CRM / ESP
Reporting / BI
Custom Stack
🔬

Your own Data Science team, on call

Every account includes access to our data science team — for signal interpretation and campaign integration.

⚙️

Customized to your reporting stack

Proprietary BI or client dashboards? We build a custom module to your specification.

🤖

AI Tools

Chatbots, creative-generation tools, bidding logic — connected via MCP, so your AI gets real context too.

🗄️

Any Platform, Any Webhook

Any platform with a webhook or an import can pull SocialScore signals through the API — no vendor lock-in.

Fits Your Stack15 / 17 — MARKETING AGENCIES
Built to Be Trusted With This

Handling your client's customer data means
compliance isn't optional

Where we are
✅ Informational signals & audience intelligence
✅ Fraud and invalid-traffic indicators
✅ Segmentation and export-ready audience data
Where we are not
🚫 Not a data broker reselling your client's contacts
🚫 Not shared with or visible to any other agency
🚫 Not a credit or eligibility score

Every enriched profile belongs to your account alone — never pooled, shared, or visible to a competing agency working the same vertical. Your client's data stays your client's data.

GDPR — Standard Tier

Public digital-footprint data only — never Art. 9 special-category data.

ISO/IEC 27001:2022

Security practices aligned to the current information-security standard.

DPA Available

Put in place before any production use.

Pass-Through by Default

No PII retained unless you choose Storage Mode.

EU-Based Entity

DSNTech LTD, Sofia, Bulgaria.

Never Resold

Your client's enriched data is theirs, never sold on.

Trust & Compliance16 / 17 — MARKETING AGENCIES
Get Started Today

See
your client's customers
through SocialScore — free.

Bring a client list, or a prospect's public customer data for your next pitch. We'll enrich it live, in front of you, and show you exactly who's behind it.

🎁
500 free checks
To test SocialScore on your own data, no cost, no commitment.
What happens next
1
Book a 20-minute call
2
Upload a client or prospect list
3
Walk out with your own Audience Health Report — same day

office@socialscore.io · dimitar@socialscore.io · DSNTech LTD, Mladost 2, Sofia, Bulgaria

Get Started17 / 17 — MARKETING AGENCIES
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